Issues on Playing MKV on LG BD550 Blu-ray Player- Solved

My Blu ray player is a LG BD550. I’m using a WD1TB USB External Hard Drive that connects to the USB port to play .avi and .mkv files. Certain files play fine on both avi and mkv. 

However certain 1080p mkv files dont play while others do. On the ones that wont play I get a message saying “this movie may not play properly”, however it plays fine on my laptop.

With the BD550 Network Blu-ray Disc Player, you get it all. However, as the above user, you may get frustrated as some MKV files are not recognized by Blu-ray Player LG BD550. 

Actually, MKV is a file container that could contain a variety of video and audio compression formats. If your videos have been encoded with Header Stripping (activated by default in the later versions of mkvmerge); or it’s using a higher profile (High@L5.1) than the player can deal with (usually High@L4.1 or lower); or it’s been encoded with more Ref Frames than the player can handle; etc. Probably, the LG BD550 Blu-ray Player won’t play these 1080P MKV files. Fortunately, this tutorial will share some tips and tricks to solve your problems.

Solution 1. Re-encode MKV Files from High@L5.1 to High@L4.1

Free download H. 264/AVC Leve Editor, a free and small tool to edit an H264/AVC encoded video stream and change IDC profile level. Works both on MKV containers and raw H264 streams (*.h264, *.264, *.ts or any other file containing H264 encoded video).


Tip: If not, you can convert 1080p MKV files to LG Blu-ray Player more compatible DivX.avi, or H.264 MP4 format via solution 2.

Solution 2. Convert 1080P MKV to LG BD550 More Compatible DivX.avi/H.264 MP4 Formats

Well, for those LG Blu-ray players who lack MKV format support, you need to convert MKV to a more compatible format like DivX .avi with a third-party tool.

Download and install Brorsoft Video Converter

This video converter has been proven to be an outstanding MKV to Blu-ray Player converter. With it, you can transcode all kinds of MKV videos(including DTS encoded MKV) to Blu-ray player friendly format like Divx etc effortlessly. In addition, it can also perfectly convert to DivX from all kinds of video formats like AVI, WMV, MOV, Xvid, MKV, and MTS as well as convert between all popular video formats. What’s more, with the built-in editor, you can trim, crop, adjust special effect to your source video, so that you get the very part and effects at your will. If you are a Mac user, you can turn to Brorsoft Video Converter for Mac (macOS High Sierra, macOS Sierra included), which has the same function as the Windows version.

Step 1: Add MKV videos

Launch the MKV Video Converter. When the main interface pops up, you can see some buttons also with a preview window on the right. Click “Add video” button to load your MKV videos or directly drag the footage to the program.


Step 2: Choose output format

Go to the format bar to select “DivX AVI” from “Common Video” or “HD Video” category under “Format”.


Step 3: Custom V/A Settings

If the default A/V settings cannot fit your needs, you can click “Settings” button to custom the output video and audio settings by yourself. But if you are not good at it, you’d better use the default parameters, they will ensure you a good balance between file size and image quality basically.

Step 4: Convert MKV video for Blu-ray player

Hit the “Convert” button on the bottom-right corner of this MKV to Blu-ray Player Converter to start performing video conversion. Once the conversion process shows in 100%, click “Open” to get the output videos and then stream/transfer the files to your LG BD550 Blu-ray Player for great enjoyment.

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